How long does shipping take?
Orders are processed within 1–3 business days.
* Standard Shipping: 3–5 business days
* Express Shipping: 1–2 business days
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Do you offer free shipping?
Yes.
We offer FREE U.S. Standard Shipping on orders of $100 or more.
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Can I return my order?
Eligible items may be returned within 14 days of delivery.
Items must be unused and in their original packaging.
Please see our Return & Refund Policy for complete details.
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Can I return drinks?
For health and safety reasons, Cremas, TiManchèt, and other food or beverage products cannot be returned unless they arrive damaged or incorrect.
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Can wigs be returned?
Yes, provided they are:
* Unworn
* Unwashed
* Unaltered
* In their original packaging
* With all tags attached
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How do I track my order?
Once your order ships, you’ll receive an email with your tracking number.
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What payment methods do you accept?
We accept:
* Visa
* Mastercard
* American Express
* Discover
* Shop Pay
* Apple Pay
* Google Pay
* Other secure payment methods available at checkout
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How can I contact customer service?
📧 anorsil@yahoo.com
📱 WhatsApp: 561-584-2083
Business Hours:
Monday–Sunday
9:00 AM – 6:30 PM EST
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Do you ship internationally?
At this time, we primarily ship within the United States.
International shipping may become available in the future.
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Are your Caribbean drinks handmade?
Yes.
Our signature drinks are inspired by traditional Caribbean recipes and carefully prepared with quality ingredients to deliver an authentic experience.
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Are your products authentic?
Absolutely.
We are committed to offering high-quality products and exceptional customer service with every order.
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How to add these pages in Shopify
1. Go to Online Store → Pages.
2. Click Add page.
3. Create a page titled Contact Us, then paste the Contact Us content above.
4. Click Visible, then Save.
5. Repeat the process for a page titled Frequently Asked Questions (or FAQ).